Frequently Asked Questions

Find answers to common questions about MyFRANCESList™

All TopicsGetting StartedFRANCES MethodPrayer SessionsJournalResources & BookstoreAccount & SettingsPrivacy & SecurityHelp & Support

Getting Started

FRANCES Method

Prayer Sessions

Journal

Resources & Bookstore

Account & Settings

Privacy & Security

Help & Support

Still have questions?

We're here to help. Submit a support request and the admin will get back to you.

Frequently Asked Questions

Getting Started

What is My FRANCES List?

How do I create an account?

What happens when I first sign in?

Is the app free to use?

FRANCES Method

What does FRANCES stand for?

How do I add people to my prayer list?

Can I move someone to a different category?

What is 'Today's Focus' on the Home page?

Why should I pray for enemies?

Prayer Sessions

How do I start a prayer session?

What are AI-generated prayer prompts?

Can I pause or end a session early?

What happens after a prayer session ends?

Where can I see my prayer statistics?

Journal

How do I create a journal entry?

How do I mark a prayer as answered?

Can I search and filter my journal?

Can I edit or delete journal entries?

Resources & Bookstore

What resources are available?

How do I search for a specific resource?

How do I save a resource to my wishlist?

Where do the 'View at FBCG' links go?

Can I hide the Resources tab?

Account & Settings

How do I change my display name?

I signed in with Apple and my name shows as 'friend' — how do I fix this?

What settings can I customize?

How do I sign out?

Privacy & Security

Is my prayer data private?

What data does the app collect?

What happens if I delete a prayer target or journal entry?

Does the app use secure connections?

Help & Support

How do I report a problem or request a feature?

How do I check the status of my help request?

What do the ticket statuses mean?

Can I contact the admin directly?

Still have questions?